You will be expected to perform 911 call-taking and radio dispatching. This role in the New York emergency system includes a variety of roles. The NYPD operator is known by many names including the NYPD PCT, NYPD emergency dispatcher, and public safety telecommunicator. Learn more about the California Post Entry-Level exam. The POST Entry-Level Dispatcher exam is made up of the following subtests: You are scored based on the number of correct answers and the scores of the 11 subtests are combined and compared to the average score of all the test takers in California to give you your final score. The California POST Dispatcher exam is a multiple choice test which takes about 2.5 - 3 hours to complete. Practice for the CritiCall Test today or try a FREE CritiCall Test now. The question types are quite interactive. Each county can choose which topics they feel are important to include on the test. The CritiCall Test is the most common test used by most counties. What Are Some of the Most Common 911 Dispatcher Tests? You will also be given scenarios where you will be required to keep track of all responding emergency units, including how many and the number of people at the emergency. A huge part of being a dispatcher is being able to recall information presented to you. Memory Recall - You will be presented with visual and audio information including sets of numbers, phrases, and letters and be asked to recall the information.Reading Comprehension - You will also be presented with information in a written format and be expected to answer questions or choose the best summary of information.Be prepared to input identifying information into proper data fields. Summarization - You will be required to listen to an audio call simulation answer questions related to the call and summarize the data.In this question you will need to choose the best route while obeying traffic laws for the emergency vehicle to get to the scene the quickest. Map Reading - As a dispatcher you must have a strong understanding of your area and know how to read maps well so you can send the correct emergency unit to the scene.So you will be given questions asking you to decipher unclear calls based on how probable the situation potentially is. Probability - It is often difficult to hear exactly what the emergency caller is saying.Prioritization - You will need to rank a few incoming calls according to urgency.Be prepared to listen to potential situations and pick a course of action. Decision making - As a dispatcher you are the first line of defense and you need to know which emergency service to dispatch.There will be various types of questions that will test how successful you will be as a dispatcher. Character Comparison - You will be given two tables which look very similar and be required to identify the differences.Cross Referencing - You will be required to enter identifying information from address books into a corresponding table.You will be given information through both audio and written formats and you will need to input data into the correct tables. Data Entry - The focus on these questions is to test your ability to make quick decisions, prioritize and multitask.The following topics are covered on the exam: Data Entry We will review with you what to expect from the most common 911 Dispatcher tests. The test is broken down into various sections that target specific skills needed on the job. The 911 dispatcher test, also referred to as the dispatcher skills test, or the national dispatcher selection test is a computer-based assessment that is given to potential applicants to make sure they have the qualities needed to be a 911 dispatcher or call handler. We are here to walk you through the different components of the test and learn what to expect. Although, many states have a different version of the test. Rightfully so, this test is given to ensure that candidates have the right qualities for the job. If you are interested in a career as a 911 Dispatcher you are probably a bit confused about the test that you need to take.
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